Fix It Danville

Report a Problem

Now you can help report non-emergency problems to the City of Danville from your smartphone, tablet, or computer, thanks to our new partnership with SeeClickFix. Use the app to report issues such as:

  • Damaged Curb/Sidewalk
  • Dead Animal Pick-up
  • Graffiti
  • Pothole
  • Street Sign Repair
  • Unsafe/Blighted Buildings

You have the option to upload a photo with each service request, as a visual reference to help communicate the need to staff. Customer service requests are routed to city staff to help answer questions and provide solutions.

To report a missed garbage pickup, please call 434-799-5245.

To report an electricity outage or service issue, please call 434-773-8300 (24-hours a day).

To report a water or gas emergency, please call 434-799-5284 (24-hours a day).

Click here to make a service request

Mobile

SeeClickFix is available for download as on app on the following platforms:

Download on the AppStore
Get it on Google Play

Support

Danville staff responds to SeeClickFix requests during regular business hours. If this report comes in on a holiday, weekend, or after-hours, it will be read on the next business day. Please Note: SeeClickFix is not to be used for emergencies. For urgent matters that require immediate attention or a police response, call 911.

Once you have sent a report, you will receive email communication acknowledging your service request. You can continue to check on the status of the issue online. Once the work is complete or the issue has been resolved, you will be notified by email as well.

For technical support with the SeeClickFix platform (web or mobile), please send SeeClickFix an email.